Forecourt Trader
Home
Menu
Best Site Manager
Published:  06 October, 2017

Eurospar Carrowdore County Down

Awards host Myleene Klass, and Stuart Cufflin, transport manager at Jet, present Joanne Walker with the award for Best Site Manager.

Joanne believes in leading by example. She doesn't expect any team member to do something she wouldn't do and similarly she expects them to mirror the good things. She coaches her staff on the shop floor, showing how to engage with customers, and encourages excellence by challenging each to perform well in their monthly mystery shop results, which all helps to deliver a strong bottom line.