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Best Customer Service

Budgens Three Mile Cross Berkshire

Awards host Myleene Klass, and Steve Dyas, JTI's head of key multiple grocers (far left), present Jonathan (right) and Nick Fraser with the award for Best Customer Service.

Being engaged with and an asset to the communities it serves has always been a key part of the Fraser family ethos. When opening its new store in Three Mile Cross earlier this year it began to build relationships with its future customers, inviting residents to a welcome evening.

Also winner of Best Site in London & the South East (4mlpa plus)


As ESSO and BP join Shell and Gulf in launching new loyalty programmes this year, are such schemes a key tool for businesses today?