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September

Congestion at the till
01 September, 2003

It seemed like one of life’s rich ironies when Carol Smith had to put the customer transaction for congestion charging through the PayPoint terminal

Back to school
01 September, 2003

The summer heatwave is over; the nights are drawing in rapidly and the ‘Back to School’ campaigns are in full swing on the high street.

We did nothing wrong
01 September, 2003

Shailesh Parekh is one of the most high-profile of the former Esso licensees involved in the trial, and has become something of an unofficial spokesman for the group. He’s not afraid to speak his mind, as he has demonstrated in the various public protests he has been involved in, his many contributions to Forecourt Trader, and his appearance on Channel 4’s consumer programme Joe Public. He is absolutely furious about the outcome of the trial so far, and from his Midlands-based Texaco site that he now operates, he has no doubt that the retailers were right to take on Esso in court.

We did nothing wrong
01 September, 2003

Shailesh Parekh is one of the most high-profile of the former Esso licensees involved in the trial, and has become something of an unofficial spokesman for the group. He’s not afraid to speak his mind, as he has demonstrated in the various public protests he has been involved in, his many contributions to Forecourt Trader, and his appearance on Channel 4’s consumer programme Joe Public. He is absolutely furious about the outcome of the trial so far, and from his Midlands-based Texaco site that he now operates, he has no doubt that the retailers were right to take on Esso in court.

Some like it hot
01 September, 2003

Forecourt operators are raising the stakes in fast food like never before. Take BP Connect, for example; its Wild Bean Café is going from strength to strength, and the oil company is supporting it with so much gusto that it has even invested in a radio and billboard ad campaign to raise its profile. And let’s face it, it’s a fantastic offer, with everything from traditional bacon rolls to more upmarket paninis.

Taking control
01 September, 2003

Despite an increased emphasis on the shop side of the forecourt business, wetstock control remains central to effective site management. Although it can be a headache for many retailers, mis-managing wetstock means that not only can profits disappear into thin air but you risk breaching the terms of your Petroleum Licence. Moreover, being anything less than stringent with the storage of fuel could cause danger to staff and customers and lead to fines, clean-up costs and even closure.

Raising the bar
01 September, 2003

Confectionery is possibly the ultimate impulse purchase, with 70 per cent of consumers buying chocolate and sweets on the spur of the moment. But, according to Nestlé Rowntree, the category hasn’t been as profitable as it could have been.

Top-up trade up
01 September, 2003

Vodafone is offering its 7.84 million Pay As You Talk customers 20 per cent extra airtime when they top up their mobiles between September 1 and October 12.

Spur on your impulse sales
01 September, 2003

Valera has added two new impulse units to its range of Sanyo chilled display cabinets.

Wrigley's first mint
01 September, 2003

Wrigley is moving into the mint market with the launch of Extra Mints.

Following a deal agreed with Harvest Energy, do you think it will be good to see the Total brand returning to UK forecourts?