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Retail » Awards

Let the good times roll...
12 May, 2020

In these unusual and challenging times, it's even more important that we recognise and reward the amazing work that goes on within our industry. That's why this month sees the launch of the Forecourt Trader Awards 2020 delayed but still the most prestigious and respected awards in the UK's petrol retailing calendar. We will again seek out the brightest and best in the industry, especially in these strange times, those pushing the boundaries of hard work and innovation in the pursuit of excellence. This year we are pleased to announce a new principal sponsor Booker Retail Partners and a great new venue for the glamorous ceremony, the fabulous Royal Lancaster London. All finalists will be invited.

Certas to sponsor awards
07 April, 2015

Certas Energy, the largest supplier to independent forecourts in the UK, is the new principal sponsor of the prestigious Forecourt Trader of the Year Awards which take place in September at the Hilton Hotel on London's Park Lane. Established in 1996 to reward excellence in the petrol retailing sector, the Awards provide the primary platform to showcase the industry and are always eagerly awaited and a popular fixture.

Industry elite
10 March, 2020

We finish our rollcall of 2019 award winners with Best Oil Company Initiative, Best Motorway Services site, the Special Recognition award plus three more from the specialist categories line-up

Best forecourt team: Jet Jempson's Express Peasmarsh, East Sussex
10 February, 2020

Despite being a small rural forecourt and community hub, Jempson's Express' performance has gone from strength to strength over the past three years due, in no small part, to its outstanding level of customer service. The team of six staff live locally and are incredibly proud of the site's success. Many of their customers are regulars and they're on first name terms with them. They always provide a warm welcome and take time to have a chat with them, especially the more elderly customers as the store staff are often the only people they speak to all day.

Best forecourt loo: Cairn Lodge Services Douglas, Lanark
10 February, 2020

As part of a site-wide renovation in 2018, Cairn Lodges' toilet and shower facilities were re-done to provide clean, fresh and comfortable facilities for all its customers, no matter what their needs. In the forecourt part of the motorway services, there are two unisex toilet and shower rooms, one baby changing facility, one accessible toilet and separate men's toilets. All of which are clearly signposted from the forecourt entrance. The proportion of space given to the toilet and shower area is high but Cairn Lodge's owners Westmorland says this is because they are such an important facility for customers.

Best forecourt innovation: RaceTrack Autoport Services Glasgow
10 February, 2020

The owners of RaceTrack Autoport Services say they have taken a 'dying' and 'unloved' site, and totally transformed it both internally and externally. Their aim was to deliver a modern, high-end consumer experience with an aesthetic to match. The spacious shop boasts 50-plus LED screens, numerous projectors and LED strip lighting throughout, all of which runs in eco and low-energy modes.

More than 4mlpa Woolmer Service Station Borden, Hampshire
10 February, 2020

So much has been written about the excellent Woolmer Service Station site, which won the overall Forecourt Trader of the Year Award 2019, but there's always more to add.

More than 4 MLPA Tout's Budgens of Langford Langford, north Somerset
10 February, 2020

Tout's Budgens of Langford was established in 2000 by husband and wife team Phil and Lesley Tout. Since their 'retirement', the business has remained in the family with the next generation Jon and Zena Tout taking over. As a local family-run business, Tout's feels well-connected to its local communities and works continually to keep the business fresh and relevant to customers.

Up to 4mpla Loggerheads Garage Llanferres, Flintshire
10 February, 2020

Loggerheads Garage is a delightful site situated in picturesque Llanferres in North Wales, which has recently benefited from a massive refurbishment by owners Ady and Brian Robinson. The shop was completely revamped to cater for customers' changing needs and there was also a change in fuel brand to Essar and investment in new technology.

Up to 4 MLPA MFG Brooklands Service Station Worthing, West Sussex
10 February, 2020

Following a recent store development, MFG says the overall experience at Brooklands has changed beyond all recognition.

Have you introduced a new way of doing business/added new services during the pandemic, that you will continue to offer in the future?