Forecourt Trader
Prize sites

Up to 4 MLPA

Winning ways

Up to 4 MLPA

Rubesh Navaratnam

Winning all the way


Pioneering site leads the field

When the Forecourt Trader of the Year award winner was finally announced as the A26 Tannaghmore site in Northern Ireland, the stage at the glamorous Hilton on Park Lane erupted in applause and ticker tape, and everyone on the Maxol table fell off their seats.

Maxol takes top award

Maxol's A26 Tannaghmore Services in County Antrim took the top honours at this year's Forecourt Trader Awards, held last month at the London Hilton on Park Lane. Maxol director Barry McMullan and site manager Patrick Bennett were presented with the prestigious Forecourt Trader of the Year trophy, following a night of celebrations as guests from all sectors of the industry applauded the long line-up of winners. The glamorous evening was hosted by Kimberley Walsh singer-songwriter and former member of girl band Girls Aloud. A packed evening of entertainment included cancan dancers, Scalextric, casino, photo booth, Call of Duty gaming pod as well as an after dinner bar and dancing into the early hours. Read on for a full rundown of winners.

This is your moment

This month sees the launch of the Forecourt Trader Awards 2018. The most prestigious and respected awards in the UK's petrol retailing calendar will again seek out the brightest and best in the industry those pushing the boundaries of hard work and innovation in the pursuit of excellence. The competition will culminate in a glamorous ceremony at the London Hilton Park Lane on September 13, 2018, to which all finalists will be invited.

Final countdown

As we prepare to launch the Forecourt Trader Awards for 2018 in next month's issue, we complete our review of the amazing winners at last year's competition

Sites to be seen

west country & wales: up to 4mlpa

Northern lights

midlands: up to 4mlpa

Top of the class

Scotland: up to 4 mlpa

Applegreen - winner by design

M1 Lisburn was designed to be bigger and better than anything Applegreen had done before, and so it proved. At the Forecourt Trader awards ceremony in September, the company walked off with the biggest prize the Forecourt Trader of the Year trophy. "We were absolutely delighted to win this award we're thrilled," says John Diviney, who took over as Applegreen's UK managing director in December 2016, having worked in most departments in his four and a half years with the company, including finance, warehouse, food, marketing and loyalty.

Best Oil Company Initiative

Shell UK London

Best Oil Company Initiative

Certas EnergyLarbertScotland

London & South East: 4mlpa plus

Budgens Three Mile Cross, Berkshire

Best Site Manager

Eurospar Carrowdore County Down

Northern England: 4mlpa plus

Laceby Lodge Services, Grimsby Lincolnshire

Best Forecourt Team

Bodmin Moor ServicesLauncestonCornwall

Northern England: up to 4mlpa

Spar Roe Lane SouthportMerseyside

Best Forecourt Loo

Jet Penny Sadberge Service Station Darlington

Midlands: 4mlpa plus

Spar Fairfield Louth, Lincolnshire

Best Forecourt Innovation

Jet Abbeyside Service Station, Selby, North Yorkshire

Midlands: up to 4mlpa

Spar Bilsby, Alford Lincolnshire

Best Food-to-go Outlet

Applegreen M1 SouthboundLisburnCounty Down

Northern Ireland: 4mlpa plus

Classic Service Station, Omagh, County Tyrone

Best Design & Development

Glews Services Goole East Yorkshire

Northern Ireland: up to 4mlpa

Eurospar Maghaberry, Lisburn County Antrim

Best Customer Service

Budgens Three Mile Cross Berkshire

Best Car Care and Lubricants Outlet

Jet Abbeyside Service Station Selby, North Yorkshire

Forecourt Trader of the Year: Joe Barrett and John Diviney, Applegreen M1 Southbound Lisburn, County Down

This is a site with the wow factor, and the highest-scoring operation across all the regional entries in this year's awards, with its striking design, full of innovation and flair.

Special Recognition Award

Ken Kay, The Kay Group (UK)

Best Motorway Services Outlet

Applegreen M1 SouthboundLisburnCounty Down

Best Valeting Facilities

MFG Skyway Service Station, Newcastle Airport Tyne & Wear

London & South East: up to 4mlpa

Hopcroft Holt Bicester, Oxfordshire

Best Soft Drinks Outlet

Woodman Service Station, Leeds West Yorkshire

West Country & Wales: 4mlpa plus

Winning Post Services, Kennford Devon

West Country & Wales: up to 4mlpa

Gulf Crossways Service Station Milford Haven Pembrokeshire

Best Hot Beverages Outlet

MFG Glasgow Airport, Paisley Renfrewshire

Scotland: 4mlpa plus

Gulf Aikenhead Road Service Station, Glasgow

Best community engagement

Eurospar Glenwell Newtownabbey County Antrim

Scotland: up to 4mlpa

Jet Mascot Ardeer Service Station Stevenson, Ayrshire

Industry honours retailer success

Applegreen's M1 Southbound, Lisburn site took top honours at last month's Forecourt Trader Awards, held at the London Hilton on Park Lane, in front of a record crowd.

Jonathan James joins TLM Technologies' board

TLM Technologies has recruited former Forecourt Trader of the Year Jonathan James to join its board as a non-executive director.

Are you the best in town?

This month sees the launch of the Forecourt Trader Awards 2017 the most prestigious awards event in the fuel retailing industry. The Forecourt Awards have long been the showcase for the sector recognising and rewarding those businesses at the leading edge of their profession. The competition is a measure of the high operating standards and entrepreneurial skills demonstrated by fuel retailers nationwide, who set the standards to which others aspire.

Badge of honour

best oil company initiative: WINNER

Leading locations

It was a very sweet moment for the team at Townstal Road Garage and especially for properietor Julian Holliss of Holliss Filling Stations to achieve such success at the awards, following a gruelling few years fighting off supermarket competition. In recent years, the site has upgraded its offer with a Subway, two Costa Express machines, Post Office, new tills, back and head office systems enabling payback loyalty, social media and coupon promotions and better control of margin. "We are community-orientated retailers who prioritise and consistently deliver standards, recognise evolving trends and methods of communicating with our customer base," says Julian. "Over the past decade, challenges at the site through competition have seemed relentless. We have adapted, re-shaped and re-invested in our offer to meet the changing landscape and customers' expectations.

Worthy winners

We kick off our focus on our Award winners with the victors from Scotland and Northern Ireland, as well as from three Specialist Categories

World-class service

By the time Patrick Sewell picked up the prestigious Forecourt Trader of the Year 2016 trophy, it had become clear throughout the evening that something rather special had been taking place within the Sewell on the go business. Its sites were finalists in no less than nine out of the 11 specialist categories, as well as both volume categories for the North of England region, where it has 12 forecourts in and around Hull and East Riding. It won in four categories, with South Cave winning two, including the award for Best Customer Service.

Award Winners

'Best of British' on parade in London

Forecourt Trader of the Year 2016

S ewell on the go South Cave takes forecourt convenience to a new level. The site was completely reimagined last year during a £1.5m redevelopment, creating improved access and new facilities which make full use of the land. The drive onto the spacious forecourt is impressive, with its many facilities including rollover and jet washing and ample parking. The forecourt is complemented by a bright, larger welcoming store for all. Store decoration is rustic in part, creating a farm shop feel and aisles are stocked with local produce and quality groceries, supplemented with popular brands such as Costa Express and Subway. Customer service is a priority as is supporting the local community with numerous initiatives. It's a fantastic operation and a deserving winner of the top prize. On top of all that, it's the only site to have scored full marks across all categories in our monthly Shop Doctor Stealth Check when it was visited earlier this year. The conclusion was that it's pretty hard to find fault with this site as it has everything anyone stopping at a forecourt could ask for.

Best Car Care & Lubricants Outlet

Awards host Brian Conley (left) and Graham Tissiman, sales and marketing manager of the Convenience Distribution Group, present Louise Alexander with the award for Best Car Care and Lubricants Outlet.