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November

Gloom as report absolves hypers

Competition from large grocery retailers does not put convenience stores and other small specialist shops at a disadvantage. That was the shocking conclusion of the Competition Commission's provisional findings following its 18-month investigation into the grocery market.

Bizarre report

Having been through several Competition Commission inquiries about unfair competition in the petrol retailing sector - supermarkets undercutting fuel prices and so on - all to no avail, no one in our industry expected anything more from the government's provisional report into the grocery retailing sector.

Yorkshire phoenix rises from ashes

When a fire destroyed Brian Charlton's rural site two years ago he was left with a dilemma. After a decade in the business, should he just pack up and take early retirement or should he take the plunge and rebuild?

Right on Track

The future of fuels - and motoring - is green. But that doesn't mean we'll all have to start driving powerless box-shaped vehicles.

Supper stars

Not everyone plans their weekly meals. Busy mums on tight schedules might have to, but the rest of us probably make up our menus as we go along. And that's good news for forecourt retailers who can cash in on customers who are shopping for 'tonight's dinner'.

Cell buy dates

With gadgets and gizmos topping Christmas wish lists, it's no wonder that batteries sell so well at this time of year. Forecourts get their fair share of sales but according to Martin Gormley, brand manager at Duracell UK, they could do better.

Shell under fire as retailers struggle

Shell has again come under fire from the petrol retailing fraternity with its discount pricing strategy. As retailers struggle to balance scaring customers away with sky-rocketing fuel prices and making some kind of margin, those in the vicinity of a Shell company-owned site are scratching their heads in disbelief.

UKPIA backs APACS campaign

The UK Petroleum Industry Association has announced a week-long card fraud prevention campaign in conjunction with APACS, the UK payments association. The week-long campaign, which started on November 5, was designed to act as a reminder for customers to keep their cards and PINs safe and secure at all times.

CWCG's rallying cry to car wash sites

Car Wash Campaign Group chairman David Charman has called on retailers not to give up on their car wash business, but to join his group and be part of the resurgence and success of the car wash industry.

Sales u-turn thanks to advice from Gulf

The future is looking rosy for a family-run garage that has gone from loss to profit after using Gulf Retail's shops consultancy company, Instore Profits.

As ESSO and BP join Shell and Gulf in launching new loyalty programmes this year, are such schemes a key tool for businesses today?