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Tracy West: Shop Talk

At first glance, I thought the news that most people thought the forthcoming sugar tax on soft drinks also applied to sweets, chocolate, biscuits and cakes was quite shocking. What is more, the Nielsen survey from which the news originated found that 28% of people didn't think it applied to soft drinks. But then I thought about it a bit more and concluded: 'No, not really'. I think that's because things like this are the talk of the industry but the powers that be forget (intentionally or otherwise) to tell the end user ie the consumer. When they changed the legal age for buying cigarettes a few years ago (from 16 to 18) who told the 16- and 17-year-olds? The poor old retailer and their shop staff.