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Londis launches best practice initiative

26 June, 2013

Londis has launched The Londis Family, a retailer initiative designed to help Londis retailers share best practice and ideas to help grow their businesses.

Consisting of three new programmes - Cluster Families, the Londis Mentor Scheme and Londis Voice - the initiative aims to help retailers address the economic challenges of rising operating costs and the impact on consumer spending, through the creation of a structured family network enabling peer to peer learning and the exchange of knowledge.

The Londis Family, which has been co-crafted and endorsed by Londis retailers, has been devised on the back of Londis research which showed 85% of retailers highlighted other trusted retailers as an important influence.

It is intended to aid retailers in sharing challenges and experiences for mutual success, increase their knowledge base, build stronger relationships with peers and ultimately grow sales.

Commenting on the launch of the initiative, Londis sales director Scott Wharton said: “The marketplace for convenience retail is constantly changing and to help our retailers remain competitive, we must adapt and find new ways to help share success.

“We have listened to our retailers who told us that while they want to retain autonomy in running their own businesses, they also want a more structured programme to help them learn from one another.

“In response to this, we are providing a framework to offer a more informal and social support network for our retailers, so that we can all work together for mutual benefit.”

Londis will be supporting the initiative through internal engagement, dedicated web pages, webshop communication, regional sales manager support and with training documents, through its best practice toolkit, Right Every Time.