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Top ideas at ACS conference

01 June, 2005
Page 8 
Delegates who attended this year’s ACS conference left Warwickshire bursting with new ideas and increased confidence about how to work with their customers, staff and suppliers to make their business a cut above the rest, according to chief executive David Rae. Motivational speaker Martin Hayward set the tone by urging retailers to focus on long-term
customer demand and to learn that efficiency does not always mean the same as effectiveness.Other speakers included ACS chairman Mike Sherwood; Nick Cooper, founder of c-store chain Hudsons, and Scottish retailer John Murray.