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Vending great service

29 May, 2009
Page 62 

Westomatic Vending Services is being relaunched with a series of customer-focused initiatives which it says are designed to improve customer service.

The changes include a fresh new logo and strapline, which reads 'The ultimate coffee house experience'.

There is also a new parts warranty scheme designed to cut paperwork and simplify accounts, with automated email notifications at all stages.

The company says a key part of the relaunch is its e-business strategy supported by a newly-designed website, including a new password protected customer area called WestoNet with a wide range of technical and product related resources to provide 24-hour support.

In addition, the company is shortly launching a new 12oz Sigma drink and a Coffee Tower.

01626 323100

www.westomatic.com